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Experian Pandora: Case studies

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Classification: InPerspective

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Bloor Research has evaluated Experian Pandora from a technical standpoint in the past, and reportedly favourably upon it, but that tends to be a largely theoretical exercise. Now, Experian Software has asked Bloor Research to speak to some of its customers and to evaluate whether or not its claims, and our technical evaluations, are borne out in practice as well as in theory. In order to put our discussions with the various customers we spoke to into context we will begin with a brief overview of Experian Pandora, what it can do and its major features. We will then provide brief case studies of the various users to whom we have spoken and conclude with our own evaluation of those responses.

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