SaaS, channel partners and brand mastery - How SaaS willchange the way business users view their core suppliers
Published: 3rd February 2009 | By: Martin Banks
SaaS is now providing a means of delivering business solutions to customers that is faster to install and implement, more flexible and adaptable, plus easier and cheaper.
Data Discovery
Published: 2nd February 2009 | By: Philip Howard
In this paper we will discuss what data discovery is, why it is important, what sort of functionality you should be looking for.
Managing the Storage Explosion - through new technological approaches
Published: 12th January 2009 | By: Peter Williams
A series of recently developed technologies will, to a greater or lesser degree, help in combating the effects of the storage explosion.
What’s cool about columns
Published: 29th March 2008 | By: Philip Howard
Columns provide better performance at a lower cost with a smaller footprint: it is difficult to understand why any company seriously interested in query performance would not consider a column-based solution.
Applying Information Policy - Can you really extract more value from your organisation's information?
Published: 7th July 2007 | By: Peter Williams
Every large enterprise carries a set of general policies which determine the way the business will be run and the direction to take. Within this, there are policies concerned with how to deal with the information generated and received.
Maximising returns from customer spend
Published: 25th June 2007 | By: David Norris
Marketers should be devoted to building brand and managing the customer experience, but this is achieved through running projects.
Delivering Customer Experience
Published: 25th June 2007 | By: David Norris
Customer Experience is the new hot topic in CRM; but like CRM before it, if it is not backed by a rigorous profit-based measure of success it will fail to deliver tangible benefit and, this time, senior management will really demand explanations.
Unified information supply at the desktop - The convergence of business intelligence, content management, search and collaboration
Published: 20th May 2007 | By: Roger Whitehead
The value of business intelligence software as a decision support tool is well established but is presently a long way short of what it might be.
The Inside Threat - as important as profits?
Published: 20th May 2007 | By: Nigel Stanley
The inside threat is very real. Even the most motivated, committed and enthusiastic staff can and will make mistakes that may result in significant data loss.
Software as a Service (SaaS) - Finding the user value propositions
Published: 1st April 2007 | By: Martin Banks
This paper sets out to explore the business and IT management value propositions to consider in moving towards exploiting Software as a Service (SaaS).