Flow benchmarking is part of AI governance. AI must be part of an overall process, not an end in itself, and managed by metrics, if it is to be really useful.
Generative AI produced outstanding results in quickly identifying actual root cause of problems when it was fed enriched, contextualised and correlated data.
OpsMX says that software development and IT Ops have been transformed but software delivery hasn’t yet, particularly if you want ultimate delivery velocity.
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